Motherland Match: Privacy Policy

Last Updated: August 16, 2025

At Motherland Match, we understand that finding a life partner is a deeply personal journey. Your trust is paramount, and we are committed to protecting your privacy with the utmost care, discretion, and integrity. This Privacy Policy explains how Motherland Match (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you use our bespoke matchmaking services, website, or any related platforms (collectively, the “Service”).

By accessing or using our Service, you agree to the collection and use of your information in accordance with this policy.

  1. Information We Collect

We collect various types of information to provide our highly personalized matchmaking service. This includes both personal and sensitive information that is essential for effective and compatible matching.

1.1. Information You Provide Directly:

  • Contact & Identity Information: Name, email address, phone number, physical address, date of birth, gender, nationality, and legal marital status.
  • Demographic & Lifestyle Information: Education, profession, income range, religious beliefs, cultural background (including specific African nationalities/ethnicities, if applicable), language preferences, hobbies, interests, travel habits, and social preferences.
  • Relationship Preferences: Detailed information about what you are seeking in a partner, including desired qualities, physical attributes, lifestyle compatibility, and family aspirations.
  • Sensitive Personal Information: This may include, with your explicit consent, information about your health, religious or philosophical beliefs, or sexual orientation, as these can be relevant for compatible matching within a bespoke service.
  • Financial Information: Payment details (though processed securely through third-party payment processors, we do not store full credit card numbers).
  • Communications: Records of your correspondence with us, including emails, phone calls, and in-person discussions with your matchmaker.
  • Photos & Videos: Images and, if provided, video content that you submit for your profile and introductions.

1.2. Information We Collect Automatically:

  • Usage Data: Information on how you access and use the Service, such as pages visited, time spent on pages, and referring URLs.
  • Device Information: IP address, browser type, operating system, and unique device identifiers.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to track activity on our Service and hold certain information. (See Section 5 for more details.)
  1. How We Use Your Information

Your information is primarily used to provide and enhance our personalized matchmaking service. We use your data for the following purposes:

  • To Provide Matchmaking Services: To create your detailed profile, understand your preferences, identify and vet suitable matches, facilitate introductions, and provide personalized coaching and feedback.
  • To Communicate with You: To send you updates about your membership, potential matches, scheduled appointments, and important service announcements.
  • To Improve Our Service: To analyze usage patterns, gather feedback, and continuously refine our matching process and client experience.
  • For Security & Verification: To verify your identity, conduct background checks (with your consent), and ensure the integrity and safety of our exclusive community.
  • For Legal & Compliance: To comply with legal obligations, resolve disputes, and enforce our Terms and Conditions.
  1. How We Share Your Information

Your privacy and discretion are paramount. We share your information only under very specific circumstances and with strict confidentiality.

3.1. With Potential Matches (with your consent):

  • We will never share your full name, contact details, or sensitive personal information with a potential match without your explicit approval for that specific introduction.
  • When a potential match is identified, we will provide a discreet profile (including first name only, non-identifying photos, and key compatibility information) for your review. Similarly, your discreet profile will be shared with them. Only upon mutual agreement and your explicit consent will further contact information be exchanged.

3.2. With Third-Party Service Providers:

  • We may engage trusted third-party companies and individuals to facilitate our Service (e.g., payment processors, background check providers, IT support, professional coaches if included in your package). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.3. For Legal Reasons:

  • We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • We may also disclose your information in the good faith belief that such action is necessary to protect the rights, property, or personal safety of Motherland Match, our clients, or the public.

3.4. Business Transfer:

  • In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
  1. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Using SSL/TLS encryption for data transmission.
  • Access Controls: Limiting access to your information to authorized matchmakers and staff who need it to perform their duties.
  • Secure Storage: Storing sensitive information in encrypted databases with strict access protocols.
  • Regular Audits: Periodically reviewing our security practices to ensure ongoing protection.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

  • Types of Cookies: We use session cookies (temporary, deleted when you close your browser), persistent cookies (remain on your device until deleted), and third-party cookies (set by domains other than Motherland Match).
  • Purpose: These cookies are used for essential website functionality, analyzing website traffic, understanding user preferences, and improving our Service.
  • Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, typically for the duration of your active membership and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.

  1. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request that we correct any inaccurate or incomplete information.
  • Right to Erasure (“Right to be Forgotten”): Request the deletion of your personal data under certain conditions.
  • Right to Object: Object to the processing of your personal data under certain conditions.
  • Right to Restriction: Request that we restrict the processing of your personal data under certain conditions.
  • Right to Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in Section 9. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

  1. Children’s Privacy

Our Service is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with personal information, please contact us. If we become aware that we have collected personal information from Children without verification of parental consent, we take steps to remove that information from our servers.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  1. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our data practices, please contact us:

Motherland Match [Your Company’s Full Legal Name (if different)] [Your Company’s Registered Address] Email: [Your Support Email Address, e.g., support@motherlandmatch.com] Phone: [Your Contact Phone Number (optional)]